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Neither folder is in there for me. I downloaded the client, had it patch itself, and got the 4.90 beta all today so there's nothing that could possibly be messing it up from old installs.
I'm running XP 32bit if that helps at all.
I've tried to run replays from the current patch back through patch 8, all failing.
Trying to run 1v1 AI games I've tried many different settings, I even tried renaming the AI folder in case there was something wrong there, but every time I try to play against the computer I get the black screen after the splash.
I've tried to run the loader after I loading the game previously to see if maybe it'd shoehorn in, but that didn't work either. I've read all the documentation too, it's pretty frustrating.
The only thing I'm thinking could be a problem is that for some reason my client isn't connecting to Bnet when I try to put my email in at the home screen.